Episode Summary

Most dental offices have another practice within their practice when you consider the amount of unscheduled treatment that walks out the door each day. Nothing can be more disheartening than sitting down with the patient to review their treatment plan and find that they really don’t seem to value or want to spend the money on their needed treatment. The ultimate way to work smarter, not harder is to lead your team to greater case acceptance success.

Episode Notes

AADOM Radio & Care Credit are Excited to Present-

Penny Reed

Make Treatment Presentations More like DISNEY and Less Like The IRS

Most dental offices have another practice within their practice when you consider the amount of unscheduled treatment that walks out the door each day. Nothing can be more disheartening than sitting down with the patient to review their treatment plan and find that they really don’t seem to value or want to spend the money on their needed treatment. The ultimate way to work smarter, not harder is to lead your team to greater case acceptance success.

Learning Objectives:

• Learn how to be more like Disney in your approach to engaging the patient and inspiring them to want their ideal treatment

• Discover the case killers that most practices are currently doing that confuse and turn off the patient

• Identify the most powerful strategies, questions, and phrases you must implement to have your patients schedule today

• Simplify the financial agreement process to make it easier for patients to say yes

More About Penny Reed:

Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results.

Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, Academy of Dental Management consultants, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker’s Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business, on iTunes.

Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic.

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