Episode Summary

We have a special episode today. North Highland's Global Technology and Digital Lead Ben Grinnell guest hosts, sitting down to talk with Femi Bamisaiye, Chief Information Officer of HomeServe, to share an in-depth look at the key success factors and failure points related to successful digitization. Based in Walsall, United Kingdom, HomeServe is a home emergency repairs business serving over eight million customers. Its vision is “to be the world’s most trusted provider of home repairs and improvements.”

Ben and Femi’s conversation illuminates the importance of a cross functionally-powered approach to digital transformation.

Episode Notes

We have a special episode today. North Highland's Global Technology and Digital Lead Ben Grinnell guest hosts, sitting down to talk with Femi Bamisaiye, Chief Information Officer of HomeServe, to share an in-depth look at the key success factors and failure points related to successful digitization. Based in Walsall, United Kingdom, HomeServe is a home emergency repairs business serving over eight million customers. Its vision is “to be the world’s most trusted provider of home repairs and improvements.”

Ben and Femi’s conversation illuminates the importance of a cross functionally-powered approach to digital transformation.

To read more on our True North Tech Series, click here: http://blog.northhighland.com/true-north-tech-series-lessons-in-digital-transformation/

About the Show

Dwight Specht and Tyler Brownfield talking tools, techniques and applications of analytics to business problems.